Frequently asked questions
Timings
What are your OPD timings?
OPD at our main hospital in Berhampur runs 9:00 AM – 1:00 PM. Timings at our other branches are different — each branch page lists its own.
Please call +91 94390 73344 or +91 90400 73344 to confirm before you travel, especially on Sundays and holidays.
Can I walk in without an appointment?
Requesting an appointment first helps us plan your visit and reduces waiting. To check whether you can come in today without one, please call the front desk on +91 94390 73344 or +91 90400 73344.
How long does an eye check-up take?
A complete eye check-up can take a couple of hours, because some tests need eye drops that widen (dilate) the pupils, and the drops take time to work.
Dilated eyes are sensitive to light and vision is blurred for a few hours, so bring sunglasses and, if you can, someone to accompany you. Avoid driving yourself home after dilation.
Branches & directions
Where are your branches?
Ruby Eye Hospital has 6 branches across South Odisha, led by our main hospital in Berhampur. The branches page has each branch's address, timings, phone number and directions.
What is the address of the main hospital?
Our main hospital is at Susruta Nagar, Govinda Bihar, M.G. Road, Berhampur-760001, Ganjam, Odisha.
Phone: +91 94390 73344 or +91 90400 73344.
Which doctor is available at which branch?
Each branch page lists the doctors who see patients there and on which days. Each doctor's profile also shows the branches they visit.
Booking appointments
How do I book an appointment?
Fill in the short booking form: choose your branch, preferred date and time of day. The hospital will call you to confirm the time.
You can also call +91 94390 73344 or +91 90400 73344 or message us on WhatsApp.
Can I book with a specific doctor?
Yes. Choose the doctor in the booking form, or use the “Book with …” button on the doctor's profile. The hospital will call you to confirm a time when that doctor is available.
How do I change or cancel my appointment?
Please call +91 94390 73344 or +91 90400 73344 or send us a WhatsApp message with your name and appointment date, and the front desk will change or cancel it.
Is my information stored when I book online?
No. The booking form emails your details to the hospital only to arrange your appointment — nothing is stored on the website. This assistant doesn't store what you type either.
What should I bring to my appointment?
Please bring your old prescriptions and glasses, any previous eye reports or scans, a list of medicines you take, and your CGHS card or insurance details if you have them.
CGHS, cashless & insurance
Do you accept CGHS?
Yes. Ruby Eye Hospital is a CGHS-empanelled eye centre and cashless treatment is available for CGHS beneficiaries. Bring your CGHS card — the front desk will guide you through the paperwork.
Is cashless treatment available?
Yes, cashless treatment is available for CGHS beneficiaries. For other insurance policies or schemes, please call +91 94390 73344 or +91 90400 73344 with your policy details and the front desk will check for you.
How much does treatment cost?
Costs depend on the treatment, the type of lens or laser used and your eye's condition, so the doctor will explain the options and charges after examining you. For an estimate, please call +91 94390 73344 or +91 90400 73344.
Treatments
What treatments do you offer?
We treat cataract, refractive errors (LASIK, Contoura LASIK, PRK, implantable lenses), glaucoma, cornea conditions (corneal transplant, cross-linking), retina problems (diabetic retinopathy, macular degeneration, retinal detachment, injections, laser), squint and eyelid problems, and tear-duct blockage. We also do OCT scans and other eye tests.
When should I have cataract surgery?
Modern cataract surgery does not need the cataract to “ripen”. Surgery is usually considered once the cataract starts to affect your daily life — reading, driving, recognising faces or your work. Your doctor will examine your eyes and advise on the right time.
Am I suitable for LASIK?
LASIK is usually for adults (18+) whose glasses power has been stable for at least a year and whose corneas are healthy and thick enough. A detailed pre-LASIK check-up with corneal scans decides whether LASIK, Contoura LASIK, PRK or an implantable lens is the safest option for you.
What is glaucoma and how is it treated?
Glaucoma damages the optic nerve, often because of high pressure inside the eye. It usually has no early symptoms, so regular eye check-ups matter, especially after 40 or with a family history. Lost vision cannot be restored, but treatment with eye drops, laser or surgery can slow or stop further damage.
I have diabetes. How often should I get my eyes checked?
Diabetes can damage the retina (diabetic retinopathy) without symptoms at first. Most people with diabetes should have a dilated eye examination at least once a year, or more often if the doctor advises.
Do you treat children's eye problems and squint?
Yes. A squint (eyes not looking in the same direction) should be checked early, because treatment in childhood — glasses, patching or surgery — works best while vision is still developing.
Before & after surgery
Will I go home the same day after cataract surgery?
Most patients go home the same day. The operation usually takes under half an hour; please come with someone who can take you home.
What care is needed after cataract surgery?
Use the prescribed eye drops for a few weeks and wear the protective shield while sleeping for the first days. Don't rub the eye, keep water and dust out of it, and avoid heavy lifting until your doctor says it is fine.
Contact the hospital straight away if pain, redness or blurred vision gets worse.
How long is recovery after LASIK?
Mild watering, grittiness or light sensitivity on the first day is common. Most people see clearly within a day or two, and vision keeps settling over the next weeks. Use the prescribed drops, don't rub your eyes, and avoid swimming, eye make-up and dusty places for as long as your doctor advises.
How should I prepare for eye surgery?
Your doctor will give you instructions at the check-up, which may include eye drops to start at home and advice about your regular medicines. Don't stop any medicine (such as blood thinners or diabetes tablets) without asking your doctor. Come with someone who can take you home.
General
Who are your doctors?
Our ophthalmologists include Dr. BNR Subudhi (Chairman), Dr. Praveen Subudhi and Dr. Sweta Patro. Each doctor's profile lists their qualifications, experience, treatments and the branches they visit.
What should I do in an eye emergency?
Sudden loss of vision, an injury to the eye, a chemical splash, or a sudden shower of floaters or flashes of light need urgent care. Call us immediately on +91 94390 73344 or +91 90400 73344, or go to the nearest emergency department.
For a chemical splash, rinse the eye with plenty of clean water while you get help.
Do you offer training for optometrists or doctors?
Yes — see the training programme page for details, or call the hospital to ask about the next batch.
Book an eye check-up
Request an appointment online and the hospital will call you to confirm, or call or WhatsApp us directly.